Privacy Policy

Last Updated: September 11, 2023

1. Introduction

Welcome to ZenCrystal Artistry. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information. By using this Website, you consent to the practices described herein.

2. Data Collection

We collect the following types of information:

  • Personal Information: When you make a purchase or contact us, we may collect your name, email address, shipping address, and payment details.
  • Usage Data: We collect data about your interactions with the Website, including your IP address, browser type, pages visited, and access times.

3. Data Usage

We use your data for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  • Improvement: To improve our products, services, and Website based on your feedback and browsing behavior.

4. Data Sharing

We may share your data with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted service providers to perform functions on our behalf, such as order processing and shipping. These providers have limited access to your data and are bound by confidentiality.
  • Legal Compliance: We may disclose your information as required by law, or when we believe it is necessary to protect our rights, property, or safety, or that of others.

5. Data Security

We take reasonable steps to protect your data. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to enhance your experience on our Website. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the following rights under GDPR:

  • Access: You can request information about the personal data we hold about you.
  • Rectification: You have the right to correct any inaccuracies in your personal data.
  • Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Objection: You can object to the processing of your personal data.

To exercise these rights, please contact us using the information below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our data practices. We will notify you of any material changes via email or by prominently posting a notice on the Website.