ZenCrystal Artistry

Terms & Conditions

Last Updated: September 11, 2023

1. Acceptance of Terms

By using ZenCrystal Artistry (the “Website”) and purchasing products from this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please refrain from using the Website.

2. Definitions

  • “We,” “us,” or “our” refers to ZenCrystal Artistry.
  • “You” refers to the user or customer of the Website.
  • “Products” refer to Products sold on the Website.

3. Products

  • Accuracy: We make every effort to provide accurate product descriptions and images. However, variations in color, design, or size may occur due to the artistic nature of our products.
  • Availability: Product availability may change without notice. We do not guarantee the availability of any product.
  • Pricing: Product prices are in USD and are subject to change. Any price changes will not affect orders already placed and paid for.

4. Orders

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
  • Payment: We accept payments through methods specified on the Website. Payment is required in full before your order is processed and shipped.
  • Shipping: Shipping times and costs are outlined in our Shipping Policy.
  • Cancellation: Orders may be canceled before they are shipped. After shipment, our Returns and Refunds Policy applies.

5. User Accounts

  • Account Creation: You may create a user account to facilitate the ordering process. You are responsible for maintaining the confidentiality of your account information.
  • Termination: We reserve the right to terminate user accounts at our discretion, including for violations of these Terms and Conditions.

6. Privacy

  • We value your privacy and handle your personal data in accordance with our Privacy Policy.

7. Intellectual Property

  • All content on the Website, including images, text, logos, and designs, is protected by intellectual property laws. You may not use our content without our written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of China. Any disputes will be subject to the exclusive jurisdiction of the courts in China.

10. Contact Us

  • For inquiries or concerns related to these Terms and Conditions, please contact us at:

11. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions as needed. The revised terms will be posted on the Website, and your continued use of the Website constitutes acceptance of the revised terms.